HOW CAN AI MAKE GOVERNMENTS MORE TRANSPARENT, EFFICIENT AND HUMAN-ORIENTED?
Keywords:
artificial intelligence, public administration, transparency, efficiency, human-orientation, ADS, accountability, AI-driven chatbotsAbstract
This article explores the transformative potential of Artificial Intelligence (AI) in enhancing transparency, efficiency, and human orientation within modern governance systems. It examines how AI-driven tools can significantly improve public access to government data, enable real-time reporting, and strengthen fraud detection, thereby fostering greater transparency. The discussion further highlights AI’s role in increasing governmental efficiency through process automation, predictive analytics, decision support systems, and optimized resource management. Additionally, the article emphasizes the importance of human-centered governance by analyzing how AI can personalize public services, improve accessibility for individuals with disabilities, and support citizen-focused digital design and feedback mechanisms.
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