MODERNIZATION OF THE SERVICE INDUSTRY THROUGH INNOVATIVE APPROACHES
Keywords:
service industry, modernization, innovation, digital transformation, customer experience, automation, sustainability, omnichannel, workforce empowerment.Abstract
This article examines the modernization of the service industry through innovative approaches, focusing on the integration of digital technologies, customer-centric strategies, automation, and sustainability initiatives. It discusses how these innovations enhance operational efficiency, improve customer experience, and foster competitive advantage in various service sectors. The article also addresses the challenges faced during this transformation and provides insights into future trends shaping the industry.
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