UTILIZING FOREIGN EXPERIENCE AND MODELS TO ENHANCE THE COMPETITIVENESS OF SERVICE SECTOR ENTERPRISES.
Keywords:
service sector, competitiveness, foreign experience, economic models, Porter's model, cluster, service quality, digitalization, innovation.Abstract
This article explores the issues of utilizing foreign experience and modern economic models to enhance the competitiveness of service sector enterprises. Specifically, the cluster approach, Porter’s models, and service quality concepts implemented in developed nations are analyzed. During the research, factors forming competitive advantage in the service sector are identified, and their practical significance is evaluated. Furthermore, the roles of digitalization, innovative development, and human capital are specifically examined. As a result, scientific conclusions and practical recommendations aimed at increasing the efficiency of service sector enterprises have been developed.
Downloads
References
Porter, M. E. (1990). The Competitive Advantage of Nations. New York: Free Press.
Porter, M. E. (1980). Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York: Free Press.
Kotler, P., & Keller, K. L. (2016). Marketing Management. Pearson Education.
Lovelock, C., & Wirtz, J. (2011). Services Marketing: People, Technology, Strategy. Pearson.
Zeithaml, V. A., & Bitner, M. J. (2003). Services Marketing. McGraw-Hill.
OECD. Services Trade Restrictiveness Index Reports.
World Bank. World Development Indicators.
WTO. World Trade Report (on trade in services).
State Committee of the Republic of Uzbekistan on Statistics data.
Decrees and Resolutions of the President of the Republic of Uzbekistan on economic reforms.
Online resources and scientific articles (Google Scholar, ResearchGate databases).
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.
All content published in the Journal of Applied Science and Social Science (JASSS) is protected by copyright. Authors retain the copyright to their work, and grant JASSS the right to publish the work under a Creative Commons Attribution License (CC BY). This license allows others to distribute, remix, adapt, and build upon the work, even commercially, as long as they credit the author(s) for the original creation.